What are System Requirements for Online Banking and Mobile Banking?
Browser Requirements for Online Banking:
Online Banking is designed for the following browsers. Using other browsers may cause the web pages to appear misaligned or prevent access to Online Banking.
The most current version and the 2 previous versions for the following browsers are supported:
- Internet Explorer
- Google’s Chrome
- Mozilla’s Firefox
- Apple’s Safari
Chrome is required to utilize the MoneyDesktop feature.
It is highly recommended that the most current browser version be used to access Online Banking.
Additional Requirements:
Please ensure your browser:
- is cookie-enabled,
- is JavaScript-enabled,
- supports secured sites,
- has its Privacy settings at Medium or less,
- has at least a 128-bit encryption.
Determining Your Browser Version
On the toolbar at the top of your browser window, click on “Help”. Then, depending on which browser you have, click on one of the following:
- “About Internet Explorer”
- “About Mozilla Firefox”
- “About Safari”
A screen will appear telling you what browser and version you are using.
Device Requirements for Mobile Banking:
- Supported Mobile OS Versions
- Latest version – always supported.
- One version behind – always supported.
- Two versions back – Supported until
- Global usage stats show 10% or less (https://developer.apple.com/support/app-store/)
- And latest version has been released for at least 6 months.
Note: Operating systems and browser versions that are no longer supported by their manufacturers, will not be supported.